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Posted April 15, 2021

CRM Exchange: Khoros Executive Interview with Mike Betzer

CRM Exchange recently did an interview with Mike Betzer regarding the future of the industry. Click here to read the complete article.

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Posted April 11, 2021

Brains Behind AI: Redefining Customer Engagement with AI-Powered Workflows

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In Podcasts

Posted March 3, 2021

The Importance of Agents and Interactions

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Posted February 22, 2021

Worksheets

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In Media

Posted February 10, 2021

Toolbox: How To Use AI Optimally To Increase Your Brand’s Humanization

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In Podcasts

Posted February 10, 2021

The Digital Slice Podcast: Personalized Messaging Is Our Savior

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Posted February 8, 2021

Mike Betzer

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In Media

Posted February 1, 2021

Contact Center Pipeline: Three Ways to Make Your Customers Happy with a Digital-First Strategy

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In Media

Posted January 28, 2021

Khoros Announces the Acquisition of AI & Machine Learning Provider Flow.ai

Austin, TX, USA, Jan 28, 2021 — Khoros, a global provider in digital-first customer engagement software, announced that it has acquired Flow.ai, a conversational AI platform for designing [...]

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In Media

Posted January 4, 2021

Future of Business and Tech: An Expert Warns Businesses Not to Rely Too Much on AI for Customer Service During the Pandemic