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Media

 CRM Exchange: Khoros Executive Interview with Mike Betzer
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By mb83nfidpd7diDHDop
In Media
Posted April 15, 2021

CRM Exchange: Khoros Executive Interview with Mike Betzer

CRM Exchange recently did an interview with Mike Betzer regarding the future of the industry. Click here to read the complete article.

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 Toolbox: How To Use AI Optimally To Increase Your Brand’s Humanization
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By mb83nfidpd7diDHDop
In Media
Posted February 10, 2021

Toolbox: How To Use AI Optimally To Increase Your Brand’s Humanization

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 Contact Center Pipeline: Three Ways to Make Your Customers Happy with a Digital-First Strategy
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By mb83nfidpd7diDHDop
In Media
Posted February 1, 2021

Contact Center Pipeline: Three Ways to Make Your Customers Happy with a Digital-First Strategy

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 Khoros Announces the Acquisition of AI & Machine Learning Provider Flow.ai
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By mb83nfidpd7diDHDop
In Media
Posted January 28, 2021

Khoros Announces the Acquisition of AI & Machine Learning Provider Flow.ai

Austin, TX, USA, Jan 28, 2021 — Khoros, a global provider in digital-first customer engagement software, announced that it has acquired Flow.ai, a conversational AI platform for designing [...]

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 Future of Business and Tech: An Expert Warns Businesses Not to Rely Too Much on AI for Customer Service During the Pandemic
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By mb83nfidpd7diDHDop
In Media
Posted January 4, 2021

Future of Business and Tech: An Expert Warns Businesses Not to Rely Too Much on AI for Customer Service During the Pandemic

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 StreetFight: Improving Satisfaction with Digital Customer Service
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By mb83nfidpd7diDHDop
In Media
Posted December 9, 2020

StreetFight: Improving Satisfaction with Digital Customer Service

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 Marketing Magazine: The BOT(tom) line
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By mb83nfidpd7diDHDop
In Media
Posted November 2, 2020

Marketing Magazine: The BOT(tom) line

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 CMS Wire: CX Guide: The Tools You Need to Create an Exceptional Customer Experience
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By mb83nfidpd7diDHDop
In Media
Posted October 28, 2020

CMS Wire: CX Guide: The Tools You Need to Create an Exceptional Customer Experience

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 StreetFight: More Brands Are Scaling Digital Channels for Customer Engagement — Here’s Why
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By mb83nfidpd7diDHDop
In Media
Posted August 31, 2020

StreetFight: More Brands Are Scaling Digital Channels for Customer Engagement — Here’s Why

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 Khoros Care Now Offers Google’s Business Messages to Serve Customers Online
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By mb83nfidpd7diDHDop
In Media
Posted February 25, 2020

Khoros Care Now Offers Google’s Business Messages to Serve Customers Online

Khoros, a global leader in customer engagement software, today announced that it offers Google’s Business Messages. Google’s newest channel makes it easy for customers to initiate rich messaging [...]

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